I am a cassoulet enthusiast and I find Reflet de la France produce one of the best products. I was impatiently waiting for delivery after making the order and paying for it when everything went wrong.What went wrong; well it seems I live in the wrong place and even Amazon cannot do anything to help.
I live in Colombia (South America) and French products like cassoulet have a complicated delivery pattern; firstly a delivery from the French manufacturer to Amazon in the USA and then a 2nd delivery from Amazon USA to a specialised courier service in Florida for onwards delivery to Colombia. Needless to say all of this costs an arm and a log and you need to really want the product to undertake such an order.
The initial delivery from the French agent to Amazon USA went like Swiss clockwork; just 3 days, very hard to beat. The onwards delivery from Amazon USA to Florida courier service was similarly efficient. But then came the bad news. The Florida courier service informed us Colombia refuse entry to all canned goods and perishable items, so cassoulet fails on 2 counts. None of this is Amazon or Reflet de la France's fault, it is all about "need to know" information but I felt "pixxed off". Throwing good food into a garbage cart is not my idea of good fun.
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