5/16/13 UPDATE: I just got my replacement box and the first word that comes to mind is "WOW!!!!!!!!" Not only is Kimarie (owner and proprietor of Saltopiasalts.com) 100% committed to quality, she is also 100% committed to customer satisfaction. Today I received my replacement of Vampire's Tease, and it was just as advertised, beautiful and TASTY!!! She asked me to select additional salts to make up for the trouble (Ginger's Crush, Up Close & Peachy) AND surprised me with three additional jars (Great Outdoors, Scarborough Fair and Krossed Keys) AND some cute wooden salt spoons & beautiful recipe cards. I sampled each flavor and WOW! THIS is the real deal! I am really impressed with every single flavor and I can not WAIT to try them out in a variety of dishes. These will surely be the highlight of our next tasting party. Just be sure you buy directly from saltopiasalts.com, NOT from some shady reseller! This woman has a true gift and passion for her craft, and once you taste you will be back for more! Thanks, Kimarie! I can't wait to share your lovely salts with family and friends!
UPDATE: Since I couldn't find the seller's information on Amazon, I checked out the product label and reached out via their website. I was so impressed with the result! The owner contacted me immediately, apologized and offered to go above and beyond to replace my product with a quality one as well as two more as gifts to make up for my bad experience! She also let me know that her product came from a reseller, and it seems the reseller didn't store the product properly. She speaks with real passion for her product and I am excited that she's going to make it right. I will be sure to update my star rating once I try the products... I have a feeling they are going to be really good!
ORIGINAL POST: I am really disappointed with this product. It doesn't look anything like the picture; the salt is a muddy brown color and there is gray "stuff" all over the inside of the container. After I tasted it (it tastes like plain old table salt), I realized the gray stuff is probably mold. GROSS!
There is no option to return this item, and I'm unable to track down the seller to ask them to send me a quality replacement that IS as advertised. I bought this along with over half a dozen other salts because this looked truly unique. Instead, $15.95 for moldy brown salt I won't use.
VAMPIRES TEASE, Cabernet and Cherry Infused Sea Salt
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on Friday, October 18, 2013
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