Purchased this as a gift for my girlfriend and we have been very impressed with the quality of the cheeses we received. We usually grab some wine and cheese on a fairly regular basis from restaurants or specialty stores so when I saw this online I figured it would be a great gift to try. It certainly opened our eyes to some varieties we had not tried in the past that we were both really pleased with. Overall it was a great gift and value!
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Cheese? I received a cheese of the month package from my son as an unexpected gift just before Thanksgiving. Surprising! He knows I like IPA's and Cab's, but cheese? Doesn't that mean sipping Chardonnay and wearing turtlenecks? But on opening the package, we found three generous pieces of cheese with interesting names my wife knew, but I could not pronounce. When we opened them on Thanksgiving, everyone enjoyed tasting them and were impressed with the quality -uh, including me. So I learned that fancy cheese really does add to the enjoyment of a gathering and enhances the taste of my other favorites -those IPA's and Cab's. I don't know if it was just an accident, but it arrived the night before Thanksgiving -perfect timing. And there was a chill-pack in the box which kept the cheese in perfect condition.What a nice gift! Thanks, Son!
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Overall we liked this, after all, what's better than cool cheeses delivered right to your door every month? This company seemed to have the best reviews when compared to other similar services. But ultimately it wasn't good enough to renew after the 3 months expired. I have 2 main criticisms, based on the cheese quality and shipping process.First about the cheese. For the first month, the cheese quality was great, and we were very happy to be trying new things. The 2nd batch was a bit more mixed we thought 2 cheeses were great, the 3rd was pretty generic, i.e., the type you can buy in any grocery store. The 3rd batch got worse, with 2 of the 3 being generic Wensleydale with cranberries, which I consider to be a gimmick cheese, and a very plain brie. It's quite a letdown to wait all month, only to get overpriced cheese that I could have picked up on my way home at the giant chain grocery store.
Now the shipping to me this is important when it's a monthly, recurring service. They provide no shipment tracking info unless you contact customer service. For a food shipment that is somewhat temperature sensitive (esp. when it's hot), this doesn't make sense. Heck, I can track my phone shipment all the way from the factory in China, so why not a box of cheese from Wisconsin? I ordered in October 2012, and the first shipment that was due in the last week of Oct was delayed due to Hurricane Sandy. I didn't mind the shipment being late, but it was very hard to get a sense of when it would actually arrive in spite of multiple emails with customer service. Looking at the tracking info, it was marked "ready for UPS" on 10/29 in Wisconsin, but not actually picked up until 11/5, and then it came on 11/7. A one-week delay in Wisconsin doesn't sound like Sandy's fault. The 2nd and 3rd months were better, but still a bit of a guessing game.
So overall, I think the cheese quality was good but somewhat diluted by generic fare, and the shipping was a little vague. The service is not exactly cheap, so that's why I gave them 3 stars.
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I bought this as a gift for relatives. they loved the variety of cheeses. The product was delivered on time and they are looking forward to the next shipment.
